Refund Policy

Seller and refund terms

GB Global provides and sells Business Advisor AI. Payments are processed by Razorpay; refunds are decided by GB Global and paid back through Razorpay to the original payment method.

You may request a refund within 7 days of a payment if you were charged in error or the paid features did not work for you. Approved refunds are sent to the original payment method, usually within 5–7 working days. Nothing on this page limits any mandatory consumer rights under applicable law.

How to request a refund

Contact GB Global with your account email and the Razorpay payment ID from your receipt. We will review the request and reply with our decision.

Cancelling future payments

You can cancel your subscription from Plans and billing in your account. Cancellation stops future renewals and keeps paid access until the end of your paid billing period. Cancellation and a refund request are separate actions; contact us if you also wish to request a refund for a payment already made.